Privacy notice

Information you provide

Our enquiry form asks for your name, email address, optional company name, message and agreement to be contacted. Please do not include sensitive personal information or customer order data. We use your details to respond to your enquiry and discuss the product range or partnership you have asked about. Providing these details is voluntary, but we need a name, email address and message to respond through the form.

Why we use it

For contact-form follow-up, we rely on your consent to be contacted about your enquiry. You can withdraw it at any time by emailing us; this does not affect processing before withdrawal. We also process technical request information where necessary for our legitimate interests in keeping the website secure and diagnosing faults.

You can object to processing based on legitimate interests. Contact us to explain your circumstances so we can review your request.

Service providers and website operation

Enquiries are sent to our team through our email service. Website hosting and email providers process information needed to deliver and protect these services, which may include IP addresses, request times and error logs. The website does not include advertising trackers or a marketing signup in the enquiry form.

Provider processing locations depend on the hosting and email arrangements. Contact us for details of the providers, processing locations and any safeguards applicable to your information. Following a link to another website, including Designwide, takes you to that website's own privacy practices.

How long information is kept

Enquiry information is kept for the time needed to answer your request and manage related discussions. The appropriate period depends on whether the enquiry is ongoing, becomes a customer relationship, or must be retained for legal or record-keeping purposes. You can ask us about the retention of your specific enquiry or request deletion.

Your choices and rights

Depending on the circumstances, you can request access to your personal information, correction, deletion, restriction of processing or a portable copy. You can also withdraw consent or object to processing based on legitimate interests. Email hello@memorabl.com to make a request.

You can raise a concern with the UK Information Commissioner's Office at ico.org.uk/make-a-complaint.

Scope of this notice

This notice concerns website visitors and business enquiries. Customer order data, manufacturing integrations and creator licensing arrangements require their own applicable terms and data-processing information.